Accessibility Statement

Last Updated: February 2026

Our Commitment

Pivotal Changes is committed to ensuring that our website is accessible to people of all abilities. We believe that every person—regardless of disability—deserves equal access to information about early intervention services for their family.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).

What We Do

To make our website as accessible as possible, we follow these practices:

  • Semantic HTML: We use proper heading hierarchy, landmark regions, and meaningful HTML elements to ensure content is well-structured for assistive technologies.
  • Keyboard Navigation: All interactive elements on our site can be accessed and operated using a keyboard alone, without requiring a mouse.
  • Screen Reader Support: We include alternative text for images, descriptive labels for form fields, and ARIA attributes where appropriate to support screen reader users.
  • Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color deficiencies.
  • Focus Indicators: Visible focus indicators are provided for all interactive elements so keyboard users can easily track their position on the page.
  • Responsive Design: Our site is built with a mobile-first approach and adapts to various screen sizes and zoom levels without loss of content or functionality.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website to identify and address potential barriers. As we add new content and features, we test for accessibility and make improvements as needed.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

Email: info@pivotalchanges.com

We aim to respond to accessibility feedback within two business days and to resolve issues as quickly as possible.

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or tools integrated into our site may not fully meet accessibility standards. We are committed to working with our vendors to improve accessibility where possible.

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